Sick of Apologies!

Are there others out there who are sick of hearing apologies? It seems recently that almost every day, some government or public leader, present or past, is apologizing for remarks he or she made. In addition, company CEOs are having to apologize for both their unfavorable actions’ outcomes as well as explanations they are giving initially to us—the consumers—to support these actions.Has everyone

Sick of Apologies!

Are there others out there who are sick of hearing apologies? It seems recently that almost every day, some government or public leader, present or past, is apologizing for remarks he or she made. In addition, company CEOs are having to apologize for both their unfavorable actions’ outcomes as well as explanations they are giving initially to us—the consumers—to support these actions.Has everyone

Are you Blind to the Truth?

Over the last eleven years, I have often said that if we are to develop action plans to mitigate the challenges on our Journey to Excellence, we must always seek the truth regarding the challenges we face. Therefore, I believe that it is important not to be surrounded by a senior team that is loyal to a fault (i.e., people that want to tell you what you want to hear, and not what you need to hear

Are you Blind to the Truth?

Over the last eleven years, I have often said that if we are to develop action plans to mitigate the challenges on our Journey to Excellence, we must always seek the truth regarding the challenges we face. Therefore, I believe that it is important not to be surrounded by a senior team that is loyal to a fault (i.e., people that want to tell you what you want to hear, and not what you need to hear

Taking a break from reform to talk about bringing CHRISTUS to the next level via team building

I’d like to take a week off of our focus on health care reform to blog about something that will be of the utmost importance as we move forward, regardless of the outcomes of the reform discussions on Capitol Hill.I firmly believe that CHRISTUS—and all health systems that expect to continue providing care far into the future—will need to ensure that it has the best and most appropriate leaders in

Taking a break from reform to talk about bringing CHRISTUS to the next level via team building

I’d like to take a week off of our focus on health care reform to blog about something that will be of the utmost importance as we move forward, regardless of the outcomes of the reform discussions on Capitol Hill.I firmly believe that CHRISTUS—and all health systems that expect to continue providing care far into the future—will need to ensure that it has the best and most appropriate leaders in